宇宙航空研究開発機構 地球観測衛星データ提供システム (G-Portal)サポートデスク
E-mail z-gportal-support at ml.jaxa.jp
注)「at」は「@」に置き換えてください。
※回答は土・日・祝日・年末年始(12月29日~1月3日)を除きます。
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Service Changes for JAXA Earth Observation Satellite Data Providing System "G-Portal”
G-Portal, which is JAXA Earth Observation Satellite Data Providing System, changed it's service upto 2025/3/31 (planned).
Notice regarding the resumption of G-Portal services
[Service resumption]
Tuesday, April 1st, 2025 (planned)
We have started the pre-release of the G-Portal website since March 25th, 2025.
However, please note that until the official release, the service may be suspended without any prior notice.
During the pre-release period, provision of ALOS-2 standard products for PIs will remain suspended.
In addition, orders for "ALOS series Open and Free data" (ALOS AVNIR-2, PALSAR, and ALOS-2 ScanSAR data) will also not be accepted.
Provision of ALOS series data is scheduled to resume on the previously announced date of G-Portal service resumption (April 1st, 2025).
(Users will need to register an account to download from the G-Portal. Users who have already registered can login with their existing account.)
[Request to alternative service users]
The alternative service "G-Portal Repo (https://repo.gportal.jaxa.jp/)" is scheduled to end the service on April 30th, 2025.
G-Portal Repo users who download products automatically by using a script etc. are kindly requested to switch the system connections to the resumed G-Portal system by the end of G-Portal Repo service.
Release of Level 2 Product onboard EarthCARE "Hakuryu"
We are pleased to announce that Cloud and Aarosol data (Level2 Product) releases of all sensors onboard the EarthCARE satellite "Hakuryu" are set to commence.
On March 17, 2025, we start releasing Level 2 Product, which are converted into atmospheric physical values based on engineering value of Level 1 product for each sensor.
Level 2 products are classified into two types: those created for each sensor (one sensor product) and those created by integrating information from multiple sensors (synergy product).
For more information about product types, please see here.
Search and download functions on the website ⇒ out of service until 2025/03/31 (planned)
Download functions via FTP/sFTP ⇒ switched to alternative services until 2025/03/31 (planned)
Search CSW (Catalogue Services for the Web) ⇒ out of service until 2025/03/31 (planned)
Provide Web contents (including documents and tools) ⇒ switched to alternative services until 2025/03/31 (planned)
Alternative Services
G-Portal Repo (https://repo.gportal.jaxa.jp/)
Data Delivery with HTTPS.
Almost all data ((Standard Product: standard) and (Near Real Time Product: nrt)) can be downloadable.
2024/10/18 G-Portal, which is JAXA Earth Observation Satellite Data Providing System, changed it's service.
Contact
Japan Aerospace Exploration Agency (JAXA) G-Portal Support Desk
E-mail z-gportal-support at ml.jaxa.jp
Please replace "at" to "@".
* The support desk is closed on weekend, National holidays in Japan and New Year holidays (December 29 - January 3).
* Depending on the status and content of your inquiry, it may take some time to respond.